Afterpay FAQs
Afterpay is an instalment payment option, a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments every 2 weeks without any interest when all payments are made on time.
Just shop on Millican and check out as normal. At checkout, choose the Afterpay payment method. You will be directed to the Afterpay website to register and provide payment details (Visa/Mastercard). If you’ve used Afterpay before then you just need to log into your account. Then complete your order and it’s that easy.
Afterpay is always zero interest. You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees for missed payments.
Yes, your bag value must be less than $1,000 to use Afterpay with Speedo. Your first order, however, may have a lower maximum value. You will receive an instant approval decision on your order at checkout. Afterpay and Millican are committed to responsible spending and not all orders will be approved.
Yes, you can also use a promotional code with Clearpay to pay for your purchase as long as the basket value is over £10.
Afterpay is not available on purchases of gift cards or e-Gift cards, pre-order Items or subscriptions. If your order contains any of these items, you will need to purchase these items separately.
Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.
You can make payments any time before your due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account. Just select the installment you’d like to pay early and hit ‘Pay Now.’
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. For more details, please see terms and conditions.
To request an adjusted payment schedule, contact Afterpay’s Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.
Phone Number: 855-289-6014
Standard hours: Monday through Saturday 5AM to 5PM (PST)
Afterpay orders are delivered within our standard shipping time frames like any other order from Millican.
Visit the Delivery Page for more information.
Afterpay returns follow our standard return process. Please visit our Returns and Refunds page for more information. Please note, refunds for Afterpay will first be refunded from Millican to Afterpay, and then to you. We cannot provide an exchange or cash refund. Have more questions about Afterpay returns? Go to help.afterpay.com.
Once Afterpay as approved an order, additional items cannot be added. Millican is able to issue partial refunds through Afterpay if items are not in stock or cannot be fulfilled for any reason.